P&P is FREE on all order over £50

Orders under this value are charged at a standard rate of £2.95

Same Day Dispatch

Orders placed before 12 noon are dispatched the same working day and these goods are normally delivered within 24hrs. All other orders are dispatched the following working day via our 1st class delivery service. Most orders are delivered within 1-3 working days. However, for all orders delivered in the UK, please allow up to 10 working days for delivery.

We may send your order in more than one package if some items are not in stock; however we will only charge you one postage fee.

A signature is required for the delivery of Recorded Delivery items.

Please note: That it is the service provider who guarantee the delivery on the next working day, not Xclusive Jewellery.

If a delivery has been attempted and no one was available to accept the item, the package will be left at your local delivery office. You may collect your parcle within 7 working days after which it is sent back to our warehouse.

International Delivery

Orders to all European destinations are £4.95 all other destinations are charged at £6.95.

Orders to most European destinations normally arrive within 5-7 working days, however, please allow up to 14 working days for delivery. Parcels to all other destinations can take up to 21 days.

Please Note: These delivery times are an approximate as the speed of delivery is highly dependant on the efficiency of your local service provider.

Please Note: In the event that the item weight exceeds 1kg there maybe an additional delivery charge and customers will be advised of this before the goods are dispatched.

If you are an international customer, you may be charged extra taxes due on goods brought in to the country. Xclusive Jewellery will not accept responsibility for any actions undertaken by customs in your country.

Any items delivered via our courier service are delivered on a 48hr delivery service. The courier services will attempt two separate delivery calls. In the unlikely event that you are not able to receive delivery of your goods or if you fail to collect your goods from the local depot, your goods will automatically be returned to our warehouse.

A charge of £10 will be payable to cover the courier costs and to arrange a re-delivery. If you would like the goods to be delivered to a different address, a charge of £5 is payable. This will then allow us to redirect your parcel or attempt another delivery on your request.